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Hiro Help Centre
Human Resources
Human Resources
Leave requests, charge rates, position descriptions, training management and more.
👥 Staff Details and Records
Emergency Contacts: Updating and Viewing Details
Employment Arrangements and Working Days
Storing Staff Records with User Documents
Service Milestones and Work Anniversaries
💰 Rates and Overtime
What is a Charge Rate versus a Cost Rate?
Charge Out Rate Calculator
Configure Hourly Charge Rates
Bulk adjust hourly charge out rates
Overtime Handling Methods: Penalties and TOIL
📊 Staff Access and Reporting
Manager Responsibilities and Reporting Access
Give Someone Additional Leave Approval or Reporting Access
Export Staff Information
How "Productivity" is Calculated in Hiro
🪪 Licences and Training
Setup Licences and Training
Upload Licence & Training Records for Staff
🔁 Leave Setup and Configuration
Managing Leave Balances in Hiro and Xero
Linking Hiro Staff to Xero Employee Records
Configuring Public Holidays and Company Close-Downs
📅 Leave Requests
Requesting Leave
Partial leave days
Reviewing and Approving Leave Requests
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