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  1. Hiro Help Centre
  2. Human Resources

Human Resources

Leave requests, charge rates, position descriptions, training management and more.

👥 Staff Details and Records

  • Emergency Contacts: Updating and Viewing Details
  • Employment Arrangements and Working Days
  • Storing Staff Records with User Documents
  • Service Milestones and Work Anniversaries

💰 Rates and Overtime

  • What is a Charge Rate versus a Cost Rate?
  • Charge Out Rate Calculator
  • Configure Hourly Charge Rates
  • Bulk adjust hourly charge out rates
  • Overtime Handling Methods: Penalties and TOIL

📊 Staff Access and Reporting

  • Manager Responsibilities and Reporting Access
  • Give Someone Additional Leave Approval or Reporting Access
  • Export Staff Information
  • How "Productivity" is Calculated in Hiro

🪪 Licences and Training

  • Setup Licences and Training
  • Upload Licence & Training Records for Staff

🔁 Leave Setup and Configuration

  • Managing Leave Balances in Hiro and Xero
  • Linking Hiro Staff to Xero Employee Records
  • Configuring Public Holidays and Company Close-Downs

📅 Leave Requests

  • Requesting Leave
  • Partial leave days
  • Reviewing and Approving Leave Requests
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