Article Contents
Introduction
Projects in Hiro are automatically assigned a project number and a project label to help you keep everything organised and easy to find.
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Project numbers uniquely identify each project (both enquiries and jobs).
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Project labels provide a more descriptive way to recognise projects at a glance, using key project details.
When searching for projects or entering timesheets, you can use either the project number or any part of the project label to locate a project. For example, if you’ve entered “Childcare Centre Upgrade” in the description field, searching for “Childcare” will quickly bring up that project.
Project Numbers
When you lodge an enquiry or a job in Hiro, it’s automatically assigned the next available project number in sequence.
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Enquiries receive an enquiry number prefixed with an E (e.g., E1000, E1001).
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Jobs receive a job number that follows its own sequence (e.g., 1000, 1001).
These two sequences are independent of each other, but Hiro keeps track of which enquiries were converted to which jobs. You can easily identify these links when searching for or viewing your job information.
Customising Project Numbers
There are two ways to customise project numbers in Hiro, depending on your needs:
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Adjust the Starting Number for Auto-Generated Project Numbers
By default, both enquiry and job numbers start from 1, but you can set a higher starting number if preferred. For example, many businesses choose to start from 1000 for cleaner, more glanceable numbering.This is especially useful if you'd like to include the year in your project numbers — for example, starting your 2025 projects at 25001. Hiro will then auto-increment from there.
To change the starting number, go to:
Settings → Project Numbers, Labels and Connections → Numbers Tab. -
Use Custom Project Numbers
If your business has its own numbering format — including letters, symbols, or specific prefixes — Hiro’s Custom Project Numbers feature allows you to fully override the automatically assigned numbers.For example:
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FR123K for a franchise project
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AUS-2025-001 for regional numbering
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PROJ_Alpha for internal tracking
Custom Project Numbers are particularly useful when migrating from another system or aligning with existing processes. You can learn more about how to configure and manage this in the detailed article: Custom Project Numbers
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Project Labels
While project numbers provide a unique identifier, project labels make it easier to recognise projects at a glance. Unlike other systems where labels often need to be manually created and maintained, Hiro automatically generates project labels based on the latest project information. This means your labels are always up to date, reflecting any changes made to the project.
By default, Hiro compiles project labels using:
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Location data – Street name and suburb (if set).
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Estate name and stage – If the project is linked to an estate (learn more about estates here).
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Tender type – Displays “Prequalification for Panel of Providers” if the project is marked as a prequalification type of tender.
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Billing entity name – Always displayed at the end of the label in brackets.
Because labels are dynamically generated by Hiro, you never need to worry about manually updating them when project details change—Hiro takes care of that automatically.
Customising Project Labels
If you’d prefer to customise how labels are generated, you can configure your preferences in:
Settings → Project Numbers, Labels and Connections → Labels Tab.
There are two key label customisation options:
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Project Location – Choose how location information is displayed:
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Show only the project location (street name and suburb) where available.
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Show only the descriptive project summary.
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Show both the location and the project summary.
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Include Street Number – By default, Hiro excludes the street number from the project label. You can change this to Yes if you want the street number included.