Article Contents
Introduction
The Templates feature in Hiro lets you store Microsoft Word documents and turn them into smart, reusable templates. When you generate a document, Hiro can automatically fill in key details for you — like client names, project addresses, and report dates — saving time and reducing manual entry.
You can use templates to standardise the look and content of the documents your team sends out regularly. The sky’s the limit, but here are a few examples:
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Quote letters with terms and conditions
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Encroachment notices
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Town planning report templates
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Council correspondence
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Responses to information requests
How It Works
To tell Hiro where to insert information in your document, you’ll add something called a variable. A variable is simply a short piece of text that acts as a placeholder — nothing fancy or technical required.
You don’t need to use form fields, text boxes, or anything from Word’s Developer tools — just type the variable directly into the document, using the tilde symbol (~) at the start and end. For example:~company_name~
When you generate a document, Hiro will detect these variables and replace them with the correct values pulled from your project or client data.
Keep Your Formatting
Because variables are just normal text you type into your Word document, they behave like any other text. The font, size, colour, and style you apply will be carried forward automatically when Hiro fills in the real content — so your documents keep the formatting you’ve designed.
What Variables Can I Use?
There are variables for a wide range of details — including client names, contact information, project reference numbers, and more.