Article Contents
Introduction
In Hiro’s Management System, businesses can manage key documents required for ISO accreditation and ensure easy access to this information for their staff. Below is a breakdown of the different document types available in the system and how they contribute to your business's compliance and operational needs:
Manual
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Purpose: A Manual is a high-level document that provides an overarching overview of your business’s Management System. In the context of ISO certifications, the Manual aligns with the requirements of the relevant standard, often covering key areas like quality management, safety, or environmental practices.
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Limit: Only one Manual can be uploaded to the system.
- Content: This document typically includes introductory information about your business, such as your organisation’s mission, scope, and compliance goals. It is a foundational document that helps communicate your business’s commitment to meeting the ISO standards.
Policies
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Purpose: Policies define the rules, expectations, and principles that guide your business. They set the framework for how various aspects of the organisation should operate.
- Content: Policies cover areas like health and safety, data protection, quality control, and other important compliance areas. These are critical for ensuring that everyone in the organisation understands the guidelines they must follow.
Procedures
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Purpose: Procedures are the detailed, step-by-step instructions that outline how to carry out a task in line with a specific policy.
- Content: While a policy explains what needs to be done, a procedure explains how to do it. For example, if you have a data protection policy, the procedure would detail how to handle personal data securely and in compliance with regulations.
Forms
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Purpose: Forms serve as tools for collecting data, tracking tasks, or completing checklists that support your procedures and policies.
- Content: Forms are typically used for internal records, inspections, or audit trails. They help standardise processes by ensuring all necessary information is captured consistently.